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2721 161st Street,  Hammond, IN  46323-1099   

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 FOR CUSTOMER SERVICE AND CAR TRACING: (708) 201-3460

CONTACT IHB
OPERATING DEPARTMENT
Pat Daly General Manager
Phone: (219) 989-4703  Fax: (219) 989-4707 
Joe Spano 

 
General Superintendent     Phone: (219) 989-4801
Dan Kelley Superintendent - Transportation and Mechanical Operations
SALES, MARKETING & INDUSTRIAL DEVELOPMENT AND CUSTOMER SERVICE 
J. G. (Jim)  Sheppard Senior Director Commercial Operations
Phone (219) 989-6737  Fax (219) 989-4771     
   
L.A. (Leo) Pauwels  Director of Industrial Development & Pricing
Phone: (219) 989-4716  Fax: (219) 989-4934 
Tony Kazakevicius  Assistant Director Business Development
   Phone: (219) 989-4713 Fax: (219) 989-4934
Paula Wratten  Manager Pricing Services
 Phone: (219) 989-4747  Fax: (219) 989-4934 
Dawn Geeve  Supervisor Commercial Services
Phone: (219) 989-4719  Fax: (219) 989-4934 
Patrick McShane Business Development Account Rep
 
  Chicago Transloading Warehousing
  Phone: (219) 989-4955 Fax: (219) 989-4934
 
CUSTOMER SERVICE & RELATED CONTACTS
Peggy Bricker Manager Customer Service
Phone: (708) 201-3469  Fax: (708) 201-3484
Customer Service/Car Tracing Phone: (708) 201-3460  Fax: (708) 201-3484
Equipment Orders Email: ihb.carorder@ihbrr.com  Fax: (708) 201-3476
Dimensional Shipments Phone: (708) 201-3472  Fax: (708) 201-3484
Bill of Lading Transmission Email: ihbbol@ihbrr.com   Fax: (708) 201-3476
Rate Information Phone: (219) 989-4747  Fax: (219) 989-4934
Car Accounting Phone: (219) 989-4859   Fax: (219) 989-4926
Freight Lading Inspection Phone: (708) 201-3460   Fax: (708) 201-3484
Freight Claim Inquiries Phone: (708) 201-3460   Fax: (708) 201-3484
Revenue Accounting Phone: (219) 989-4859  Fax: (219) 989-4926
EDI Service Representative Phone: (219) 989-4769  Fax: (219) 989-4926
ENGINEERING
 Rick Grover Chief Engineer
Will Geeve Manager Communication and Signal
MECHANICAL
PURCHASING
Mike Nicoletti Manager Purchasing
SAFETY
L.J. (Lou) Mayden Director of Safety & Training
ACCOUNTING and TREASURY DEPARTMENTS
Derek Smith Comptroller
Steve Denby Manager of Accounting / Treasurer
M.E. (Mike) Rader Sr. Director Revenue Accounting and Financial Analysis
LAW DEPARTMENT
R.A. (Roger) Serpe General Counsel
M. Kapitan Chief Claims Agent
LABOR RELATIONS and PERSONNEL DEPARTMENT
Mary Kay Conley Director Labor Relations & Human Resources
POLICE DEPARTMENT
   Rob Olszowka Sr. Director Risk Management, Chief Police and Hazmat