CORPORATE
John Wright General Manager
Phone: (219) 989-4923 Fax: (219) 989-4707

COMPTROLLER'S OFFICE
Nicole Moore-Parchem Chief Administrative Office & Comptroller
Cindy Morley Director of Accounting / Treasurer

OPERATING DEPARTMENT 
Kiley Hinds General Superintendent
Phone: (219) 989-4801
Richard Katterman Director Train Operations & PTC
Phone: (219) 989-4741

SALES, MARKETING, & INDUSTRIAL DEVELOPMENT 
Patrick McShane Director of Business Development & Joint Facilities
Chicago Transloading and Warehousing
Phone: (219) 989-4955 Fax: (219) 989-4934
James Pecyna Sr. Manager of Business Development
Phone: (219) 689-3164 Fax: (219) 989-4934

CUSTOMER SERVICE & RELATED CONTACTS 
Matthew Peagler Director Customer Service & Crew Dispatch
Phone: (708) 201-3461 Fax: (708) 201-3484
Dawn Geeve Senior Manager of Customer Service & Demurrage
Phone: (219) 989-4719 Fax: (219) 989-4934
Customer Service / Car Tracing Email: agency@ihbrr.com Phone: (708) 201-3460 Fax: (708) 201-3484
Equipment Orders Email: ihb.carorder@ihbrr.com Fax: (708) 201-3476
Dimensional Shipments Phone: (219) 989-4816 Fax: (708) 201-3484
Bill of Lading Transmission Email: ihbbol@ihbrr.com Fax: (708) 201-3476
Rate Information Phone: (219) 989-4747 Fax: (219) 989-4934
Car Accounting Phone: (219) 989-4859 Fax: (219) 989-4926
Freight Lading Inspection Phone: (708) 201-3460 Fax: (708) 201-3484
Freight Claim Inquiries Phone: (708) 201-3460 Fax: (708) 201-3484
Revenue Accounting Phone: (219) 989-4859 Fax: (219) 989-4926
EDI Service Representative Phone: (219) 989-4744 Fax: (219) 989-4718

ENGINEERING & MECHANICAL 
Darrell Snyder General Director of Mechanical & Engineering
Eduardo Garcia Right of Entry
Phone: (219) 989-4910

SAFETY 
Eric Ritter Director of Safety

FINANCE
David Kelley Director of Finance

LAW DEPARTMENT 
Joel Cornfeld General Counsel
Joshua Sanchez Director of Risk Management

HUMAN RESOURCES & LABOR RELATIONS 
Melanie Lindner Director of Human Resources
David Rudy Director of Labor Relations
HR Phone Contact 219-989-4923

POLICE DEPARTMENT 
Ray Ramirez Chief of Police & Special Services